Name | Description |
Review useful product information, best practices, VIP webinar event details, interact with peers, and more | |
Submit and manage your help cases. Access knowledge-based articles | |
Access product support and knowledge-based articles | |
Get release info (2 releases/year), including new features and enhancements and Live Q&A sessions with product management | |
Subscribe for notice of documentation, resources, and updates | |
Subscribe to the SF Compass Newsletter. Monthly newsletter targeted for System Admins highlighting tips, tricks, and other key info | |
Review previous versions of the monthly newsletter highlighting tips, tricks, and other key info | |
Support Options Overview | A simplified overview and support resources kit helping you to review the various support options available |
Learning Hub | A fantastic resource for module-specific training |
Help Portal Product Documentation | Detailed SAP SuccessFactors Suite Product Documentation and Admin Guides. Targeted for System Administrators. Updated with each release cycle. |
Consolidated Admin/End-User Training | Downloadable guides and materials split by module and by release (choose the ones needed based on your configuration) |
Name | Description | Link* |
Calendar Of Events and Webinars | In person and virtual events focused on SAP SuccessFactors and HR leading practices | https://community.successfactors.com/t5/Calendar-of-Events-Recordings/ct-p/Thought-Leadership |
Team Readiness Training | Explore three options for customer training including SuccessFactors Expert Accreditation (Free) and other training options that may have a cost associated. | https://community.successfactors.com/t5/Training-SFX-Accreditation/ct-p/Training |
Product Readiness Checklists | Pre-implementation readiness checklists to help prepare you to implement new modules | |
Implementation Readiness | Steps to help you be successful with your implementation | https://d.dam.sap.com/a/SekgEwW/Pre-Boarding%20HRTA%20Implementation.pdf |
Project Communication Plan | Tool to help you develop a project communication plan | https://community.successfactors.com/html/assets/ProjectCommunicationPlan.pdf |
Test Plan Considerations | Ideas to help you plan for testing and validation of your system configuration | https://community.successfactors.com/html/assets/Customer%20Testing%20Overview.pdf |
Governance Whitepaper | Tips to help you form a governance structure for your SuccessFactors product | |
Digital Library | View upcoming and recorded webinars | https://gateway.on24.com/wcc/eh/1892128/category/17426/upcoming-webinars/?partnerref=community |
SuccessFactors HR Process Library | Great resources to find leading HR practices and recommendations for your SuccessFactors product | https://community.successfactors.com/t5/SAP-SuccessFactors-Process/ct-p/ProcessLibrary |
Empowerment Center | Links for SuccessFactors Customers, new and old, to help you succeed throughout your journey | https://community.successfactors.com/t5/Empowerment-Center/ct-p/EmpowermentCenter |
Customer Empowerment Events Newsletter Sign-up | Register to be notified of monthly events to help you manage your SuccessFactors solution | https://www.sap.com/cmp/nl/sap-successfactors-monthly-webinar/index.html |
Customer Influence and Involvement | Opportunity to share ideas and recommendations for enhancements to SuccessFactors products | https://www.sap.com/about/customer-involvement/influence-adopt.html |